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Pricing Information for SMS Pro™

Price of SMS Pro™ Aviation Safety Management System

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Pricing Details for Most Complete Aviation Safety Management System Software

Pricing of Web based Aviation SMS Tools

SMS Pro's pricing is dependent upon:

  • Number of users;
  • Number of divisions (add $1000 for each extra division);
  • Type of Hosting (NWDS Hosting or your hosting - mySMS); and
  • Source code availability.

For most cases, there is an initial one-time fee followed by affordable monthly hosting and support fees. Payment plans may be negotiated, but typically, hosting/maintenance/support fees are billed and paid on an annual basis.

Subscription plans are also available for smaller operators.

Note: mySMS is SMS Pro hosted on your servers.

For more info about SMS Pro™ email:

SMS Pro Pricing - How much does SMS Pro cost?
Additional Options

SMS Pro™ allows convenient payment plans for smaller operators. See key features of SMS Pro™.

"Monthly Subscription" payment plans allows operators to not have to seek large budget approvals before using SMS Pro™. Furthermore, conventional plans have an annual payment for maintenance & hosting.

SMS Pro™ Subscription Plan

1. Select monthly plan based on employees. All employees should have an account (read more...)
2. Start using SMS Pro™ within two days by signing up for

After initiating the monthly payment, your SMS Pro™ portal will be typically created within two working days.

Setup monthly subscription using PayPal or major credit cards

Steps include:

  1. Completing an Agreement for Services (see sample);
  2. Securing unique domain name for you (please provide your preference, if any);
  3. Configuring domain email;
  4. Importing your users;
  5. Walking your Admin through the setup process; and
  6. Offering continued support on an as-needed basis.

You will receive Priority 1 support, as outlined at: SMS Pro Support Levels

SMS Pro Standard Service Terms for Airlines & Airports

SLA: Terms and conditions*


  • Access to online support resources: All SMS Pro™ customers have access to support resources such as the FAQ, documentation sheets, and other instruction resources available on the SMS Pro support website
  • Access to the SMS Pro live-chat or Skype: All SMS Pro™ customers have access to the SMS Pro™ live-chat or Skype available via the SMS Pro support website. NWDS aims to have its live-chat available during office hours Monday through Friday from 07.00 until 18.00 GMT 9.
  • Email ticket support: All SMS Pro customers have access to the SMS Pro's email ticket support via the SMS Pro application, or via This service is normally available 24/7/365 and the NWDS support team aims to adequately answer all your questions within 1 business day.
  • Telephone support: NWDS aims to be available to all its clients that require technical telephone support during office hours Monday till Friday from 06.00 until 22.00 GMT 9. The general support number is: 1 907 227 1676.
  • 24/7/365 monitoring of the Web site and application software: NWDS aims to monitor the application Web site and software for all SMS Pro Domain Hosted and Dedicated customers 24/7/365. In case of a software error or server disruption, the NWDS development team will directly attempt to resolve the issue.
  • Maintenance: All SMS Pro™ Domain Dedicated customers regularly receive scheduled maintenance services. In order to ensure no disruptions for the customers' operations, non-emergency maintenance is scheduled at fixed hours on Fridays from 21.00-23.00 a.m. and Saturdays from 08.00-12.00 a.m. GMT 9.      
  • Access to newly released patches and updates: All SMS Pro™ customers receive regular patches and updates to their SMS Pro software to assure optimal operation at all times and to adjust to changing demands by business units. NWDS develops and refines SMS Pro and major new releases are rolled out various times during the year.

Pricing Details for SMS Pro

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