In the past, there has been lots of training on aviation SMS, but no good tools to effectively manage an airline's SMS. Safety officers would return from training scratching their heads on where to start. They often created policies at their training sessions, but still, they lacked good tools to manage their aviation SMS.
SMS Pro helps airlines manage an aviation SMS. High level business processes of the best aviation safety management system covered can be found here. There are many items covered in the menu under SMS Pro >>Business Processes
Users start the process by submtting safety, security, quality or compliance issues. Safety managers can then classify the issue and perform a root-cause analysis.
Users can view the status of issues they have submitted, and of course, there is much more.
1) Issue reporting, following ASRS guidelines (safety, security, quality, & compliance issues)
2) Issue management, assign responsible managers, track costs, classification
3) Corrective actions management
4) Operational Risk Profile
5) Internal Evaluation Program
6) Document Management
7) Email notifications of issues
8) GAP Analysis
9) Charting / Graphing tools
10) Ad hoc queries of data with sophisticated querying
11) Survey tools
12) Policy template/placeholders
13) Individual Flight Risk Assessment tool (adapted from FAA's guidelines)
14) SMS Induction Agreement (to track who has been inducted into your SMS)
15) Meeting Manager (document attendance, minutes, email invites, assign tasks, auto-generate agendas from open issues)
16) Read File (tracks & documents who has read required company info)
For more information see aviation-sms.com or contact chowell@ nwds-ak.com for a demo.
We are looking for consultants to help us support SMS Pro. Users often need mentoring or help using the application. Please advise if you are interested in participating in our SMS Pro network.